MASTERFLEX – Technische Schläuche & Verbindungen


Do you have general questions about the organisation, our locations or would you like to make a specific inquiry about Masterflex? Or are you looking for a special contact person for a specific department? We have some suggestions for you to choose from.

MASTERFLEX – Technische Schläuche & Verbindungen
MASTERFLEX – Technische Schläuche & Verbindungen
Mood: Customer advice by telephone at Masterflex

At eye level: Our dealers are part of the Masterflex family

How important is good communication to you? We consider it essential, which is why our goal is to assign you a permanent contact person. Our key account management therefore ensures that you have a permanent contact person who keeps a close eye on your requirements.

This is a great advantage for you, because a permanent contact person knows you and your needs. If the worst comes to the worst, he can react quickly and procure the products you need. With our binding framework agreements, you safeguard yourself and your equipment and ensure optimum processes.

Get advice nowQuick links for dealers

The hose experts at your side

Choosing the right hose is often not so simple. There are countless factors to consider in the search. First and foremost, the area of application must be determined, because this provides information about the other parameters.

The pumped medium is essential in determining the hose: Is it gaseous, liquid, dusty or solid? And how abrasive or aggressive does it behave towards the hose during conveying? Depending on the application and the conveyed medium, properties such as temperature and pressure resistance (for suction or extraction) as well as flexibility are required.

In addition, hoses may have to meet special conditions. For example, for flame retardancy (fire protection) or in humid environments, certain additives help to optimize the hose for its intended use.


Mood picture: Masterflex sales and development colleagues in conversation
Mood: Distributors as partners

A lot of support for our dealers

You as a dealer are important to us. Since we work with a large number of dealers, we know exactly the needs and necessities of this target group. That's why we offer a wide range of services to provide you with the best possible support.

From training courses and webinars to product brochures and individual cooperation support. Through years of experience in the hose business, we rely on trust and individual support with our dealers to always live up to our role as a global market leader.

And we make sure that your customer gets the right hose for the right purpose and can drive his business forward worry-free.

CONSULTATION is very important to us

To make sure your customer gets the right hose, our technical sales colleagues are ready to help. They receive regular training and collectively bring countless decades of experience in the hose business. It's rare that our team of hose experts doesn't know an application - and even then, they'll be happy to help you competently. In this case, the field service travels with you to your customer and looks at the situation on site. All parameters are included and coordinated with you so that your customer is completely satisfied.

Portrait from Harald Präger

We rely exclusively on German and European suppliers who can deliver very high standards.

Harald Präger, Managing Director and owner of Präger Schlauchtechnik GmbH
Personal photo: Masterflex customer

Choosing a top partner is essential for the highest level of customer satisfaction .

Boris Thiedke, Managing Director and owner of Induflex GmbH

For the highest satisfaction of our customers, the selection of a top partner is essential.

Boris Thiedke, Managing Director and owner of Induflex GmbH

Getting there fast: The most important links for our dealers

Product image: Variation of spiral hoses

The hose finder - quickly and specifically to the desired product

Are you looking for a hose with very specific properties? Our product finder will help you find the right hose for your application. Simply enter important parameters such as medium, temperature resistance or pressure behavior and you will quickly and specifically receive your desired product.

To the hose finder

Mood picture: Truck on the motorway with a delivery of spiral hoses

Tracking and delivery

Of course you can track our goods by shipment tracking. So you always know where the purchased products are currently located.


In addition to shipping to you, we also offer shipping directly to your customer for a small service fee.

There for you all day

Our team of technical consultants is here for you:

Monday - Friday: 8:00 a.m. - 5:00 p.m.

We even kick it up a notch when it comes to pick-up times:

Monday - Thursday: 8:00 a.m. - 7:00 p.m.
Friday: 8:00 a.m. - 6:00 p.m.

Direct contact to the sales department

Knowledge as the key to success

In order to advise a customer competently, you need up-to-date knowledge about his or her needs. We ensure that you have the necessary knowledge at your disposal.


Trainings for you

Customized training keeps your finger on the pulse. Whether day or half-day training, on-site or online, for specific industries or customers, we bring you up to speed.

As a specialist on site

If special knowledge is required at the customer's site to define the right hose, we have the right solution: We travel - alone or together with you - to the site of the challenge and advise your customer.

Fixed contact persons

Do you value continuity and someone with whom you understand each other in just a few words? Experience continuous competence with our concept of fixed contacts for field and office sales.

Catalog export as BMEcat

You would like to simply transfer our products to your ERP or store. We will gladly provide you with our product data as an export in the standardized BMEcat format - including high-quality product images.

For traders: webinars & interviews

At regular intervals, we hold webinars, give interviews and hold discussions on a wide variety of topics of interest to traders.

Retailer Insights

Order processing via EDI

If you would like to further automate your processes with us, we offer digitalized order processing via Electronic Data Interchange (EDI). This allows you to conveniently reorder our products from your systems.

CONSULTATION is written in capital letters

What actually constitutes good consulting? How do dealers and manufacturers benefit maximally from a good partnership? The answers to these questions and more.

Consulting at Masterflex

In partnership with safety

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Cooperation agreement

With our cooperation agreement, we regulate the common goals and modalities of the cooperation. We stand by what we agree with you and expect cooperation in a spirit of partnership in return.

Mood picture: Employees at their desks

Media usage contract

As a partner, we provide you with all the data you need after signing our media usage agreement. In addition to the logos for the representation of our brand, you will receive both a high-resolution product photo and the associated product data for each requested product.

You have questions about products or would like to talk to our experts. Write us via our contact form!

We look forward to talking with you!

Do you have questions about our products, individual solutions or special application areas and requirements of your customers? We would be happy to work with you. Please contact us! We look forward to talking with you!

Mood picture: Masterflex employees advising a customer

Our team for direct contact

Find the right contact person in our sales team.

To the contacts

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