Contact
Do you have general questions about the organisation, our locations or would you like to make a specific inquiry about Masterflex? Or are you looking for a special contact person for a specific department? We have some suggestions for you to choose from.
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General Contact
You have a question for us?
If you would like to call us, our head office will be happy to put you in touch with the appropriate contact person for your request.
Phone: +49 209 97077-112
You would like to be called back? Make an appointment with us:
Alternatively you can use our contact forms for your inquiries.
Special hose properties required? Our service offer for OEMs
Your new or proven application should work and run reliably? Then you are well advised with us as a competent partner.
The perfect hose for your machine
Choosing the right hose is often not so simple. There are countless factors to consider in the search. First and foremost, the area of application must be determined, because this provides information about the other parameters.
The pumped medium is essential in determining the hose: Is it gaseous, liquid, dusty or solid? And how abrasive or aggressive does it behave towards the hose during conveying? Depending on the application and the conveyed medium, properties such as temperature and pressure resistance (for suction or extraction) as well as flexibility are required.
In addition, hoses may have to meet special conditions. For example, for flame retardancy (fire protection) or in humid environments, certain additives help to optimize the hose for its intended use.
The hose finder - quickly and specifically to the desired product
Are you looking for a hose with very specific properties? Our product finder will help you find the right hose for your application. Simply enter important parameters such as medium, temperature resistance or pressure behavior and you will quickly and specifically receive your desired product.
To the hose finder
The finished machine must be perfect
Through many years of cooperation with machine builders and OEMs, we know what these customers don't want: Endless searches for the right parts. All components should be easy to find and, at best, simply do their job.
To ensure that research does not spoil the realization of your machine, Masterflex offers options to simplify things.
Suitable framework agreements for machine builders
Machine builders want to build the perfect machine. Once we have jointly found the best connection solution from our product portfolio, you no longer need to worry about security of supply. We offer you framework agreements in which we assure that you will be supplied as quickly as possible when you need it. If you wish, we can stock these for you - regardless of whether they are standard hoses or custom-made products.
Framework agreements are proof of your trusting cooperation and enable a win-win situation. We enjoy a long-term customer relationship and you will receive your customized product within 48 hours.
Your belts are running, your machine is produced - without delays.
Engineering Services - exactly what you need
Our Engineering Services (as a generic term) help you with complex installation situations. Here we offer two options.
The adaptation of an existing hose as a special hose is a standard service for us. With our hoses, many of the features can be customized: from the appearance (such as the color) to the interior (e.g. the wire).
For complete in-house developments, our development team will guide you through the appropriate phases of product development. Our broad knowledge of industries, applications and materials helps create a special, high-quality and new product.
